Privacy Policy & Terms of Use
1. Corporate Architecture & Terms of Access
This website and the DrapeXpert digital infrastructure are owned and operated by Mandate Property Governance Ltd (Trading as DrapeXpert).
Registered in: England & Wales
Company Registration Number: 17201194
Registered Office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
By accessing this site or initiating a project feasibility review, you agree to our operational parameters. All technical descriptions, proprietary protocols (including the Zero-Tolerance Execution Protocol), and branding are the intellectual property of DrapeXpert and strictly prohibit unauthorized reproduction. Content on this site is for informational purposes and does not constitute a binding contract until a specific Project Quote is signed.
2. Institutional-Grade Privacy Standard
At DrapeXpert, we operate under an institutional-grade privacy standard. Unlike retail vendors, we recognize that our projects are located within private sanctuaries.
Non-Marketing Policy: We strictly prohibit using client project photography for public marketing. We protect your studio’s design integrity and your client’s privacy.
Data Collection (The Lawful Basis): We collect studio contact information, architectural elevations, and dimensional data solely for professional vetting, structural calculation, and project coordination. This processing is executed under the lawful basis of fulfilling a B2B contract and legitimate commercial interests under UK GDPR.
3. International Data Architecture
To execute our hybrid fabrication methodology, technical project data and dimensional assets submitted via this site are processed bi-directionally between our London intake facility and our primary engineering laboratory in Taiwan. By submitting project documents, you acknowledge this secure, inter-company cross-border transfer. We enforce strict data ring-fencing to ensure your client's physical addresses and sensitive details remain securely encrypted.
4. Digital Telemetry (Cookies & Analytics)
We utilize minimal, non-intrusive digital telemetry (Google Analytics) strictly to monitor the structural performance of this website and analyze geographic B2B access requests. These analytical trackers process anonymized IP addresses and do not collect identifiable personal retail data.
5. Service Delivery Framework
Our engagement with professional partners is governed by a strict operational framework:
Business Model: Trade-only services for Designers and Architects. We operate on a Material Agnostic basis.
Project Commitment: Orders are secured via a 50% mobilization deposit, with the balance due upon installation.
Mandatory Schedule Buffering: To ensure the integrity of our multi-stage thermal stabilization process and neutralize unforeseen site variables, DrapeXpert incorporates a mandatory 2-5 day technical buffer into all standard production timelines. We prioritize execution fidelity over rushed delivery to ensure that every project is delivered without compromise.
6. Data Subject Rights & ICO Compliance
Under the UK General Data Protection Regulation (UK GDPR), you maintain absolute control over your digital footprint within our system. You possess the right to request access to, rectification of, or erasure of your data ledger at any time.
To exercise these rights, initiate a request via: [email protected]
If you believe our data processing protocols violate UK regulations, you maintain the right to lodge a formal complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.
© 2021-2026 DrapeXpert. All rights reserved.
Trade-Only Fabrication & Technical Shading Systems.
Maida Vale, London